15 April A Supply Chain Firing on All Cylinders Ensures Delivery Excellence April 15, 2019 General by Judd Da Cruz - Probe Group SCM A supply chain is more than a set of business divisions along a straight path from raw material/product sourcing to end consumer use. A supply chain is a very complex network through which materials, information, and money flow between key stakeholders. Highly integrated supply chains draw on the capabilities and resources of multiple organisations to ensure the timely and efficient fulfilment of customer requirements. An organisation must make supply chain management a strategic priority. This includes assembling the right talent, building key relationships, and investing in essential technological capabilities. These efforts support the development and coordination of interdependent processes in planning, procurement, conversion, and logistics. All are needed to achieve supply chain excellence. At Probe Group we operate according to best-practice strategies to ensure flexibility in our service to our clients, thus ensuring superior customer service. Supply chain management, however, is not strictly an in-house function. Even the largest manufacturers rely on the expertise of external entities to provide essential resources and capacity. These key role players include retailers, distributors, manufacturers, and suppliers who have a financial interest in the products flowing through the supply chain. In addition, key facilitators such as logistics services providers, technology companies, indirect materials, service and equipment suppliers, enable the key flows and facilitate the safe, efficient execution of supply chain activities. The trade-offs from investing in supply chain processes and cross-chain relationships are many. Moving from a functional excellence focus toward integration, collaboration, and synchronisation, the supply chain becomes more dynamic and capable of achieving key organisational goals. As supply chain capabilities mature, the organisation can achieve efficient fulfilment, meet customer requirements, respond more effectively to change, become more resilient to disruptions, and improve financial performance. Ultimately, these capabilities translate to greater customer utility, performance versus goals, and shareholder value. These benefits fuel the growing interest in supply chain management among CEOs and corporate boards. As well-known international supply chain leader, Wael Safwat, says, “In this competitive business world, it’s not the organisations that are competing. It’s the supply chains that are competing.” With this in mind, Probe is committed to continuous refinements of management processes because this will keep us ahead of the pack in delivering the service excellence and product quality that our customers have come to expect. Related Articles Count on Probe to supply the correct Lockout products in the fastest time Probe is proudly an authorised distributor in South Africa and Africa for Master Lock products. Master Lock is recognised around the world as the authentic, enduring name in safety products and padlocks. Numerous industries from mining, to power utilities and manufacturing, need to operate potentially hazardous equipment in order to get the job done. These industries are required by a globally-accepted safety standard (the 29CFR 1910.17), to use lockout-tagout (LO/TO) or lock and tag methods as a safety procedure. Probe, through the provision of Master Lock’s line of safety lockout/tagout products is ideally positioned to assist companies in meeting the standard’s requirements. Probe, providing a complete power package to meet agri needs There are numerous aspects to consider when running an agricultural business, from understanding the impact of weather conditions to financing limitations and regulatory requirements. The provision of Probe’s ‘complete power package’ - including a comprehensive and diverse range of auto-electrical and power products as well as aftermarket support - enables farmers and farming cooperatives to stress less about sourcing the right products in order to focus on the business at hand. Building a buoyant automotive industry A shortage of skilled individuals can lead to a slow-down in the economy, making training and education essential to becoming competitive in the global market. As one of South Africa’s largest distributors of maintenance-free batteries and automotive electrical components, Probe has an ongoing commitment to people development and to excellence in all our business operations. Our involvement in training puts into practice our ongoing dedication to supporting the long-term survival of the automotive industry. From industrial site (workhorses) to running roller coasters – the benefits of compressed air Compressed air is a vital utility used in countless ways to benefit everyday life. While those in manufacturing and industrial plants recognize the ‘plant workhorses’ importance as a source of process and instrument air, most people associate compressors with the small compressor in their garage used to inflate tires. They do not realize that compressed air is the energy of choice to power a great variety of applications. Probe’s Petrus Pretorius explains. Innovative management inventory systems a win-win for Probe and our customers It’s not quite Artificial Intelligence, but Probe has taken a big step in making use of information technology in the management of inventory. In partnership with a specialised service provider, Probe has invested in a sophisticated inventory management system that puts replenishment and optimisation of stock into real time visibility. The system has already been implemented and is “live”. New compressors from Probe keep mining industry safe and cool under pressure Mining is a tough environment, combining harsh physical conditions, long operational hours and cost pressures. Evolving compressed air technologies are increasingly playing a vital role in mining processes including exploration, extraction and treatment. Air compressors additionally provide a flexible and safe power source for powering drilling and piling machinery, pneumatic tools, material conveyors, and ventilation systems.